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Shipping: Free Shipping In The Continental U.S.
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Pet Crate with Crate Cover provides a safe and comfortable spot for your special pup without standing out. This fully functional Pet Crate with Crate Cover comes in a wooden crate cover with a wooden veneer finish and functional table surface to blend into your home's decor much better than a standard pet crate, turning the crate into a functional table surface while its original structure is kept intact to keep the pet confined. Easy to assemble crate features 2 doors for easy access and a removable plastic tray in the bottom for easy cleaning. Durable metal crate securely holds pets.
Improves functionality and appearance of pet crate without limiting visibility
Removable plastic tray dimensions: 16.54″D x 23.23″W x 1.18″H
Door Dimensions: 12.99″W x 12.01″H and 11.50″W x 13.78″H
Made from MDF with solid wood veneer
Easy assembly and disassembly; no hardware required
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Exterior: 20.71″D x 27.20″W x 22.09″H
Interior: 18.27″D x 24.76″W x 21.26″H
Front Door: 12.99″W x 12.01″H
Side Door: 11.50″W x 13.78″H
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We proudly ship with:
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Due to Covid 19:
As it is our goal to have your purchased item(s) delivered to you in a timely manner, we ask that you please understand that due to the Covid 19 pandemic, it has at times become difficult to get shipments to our consumer(s) as fast as we would like. We will do everything possible to get your purchased item(s) to you as fast as possible.
Incorrect Mailing Information:
Please confirm correct mailing information, such as DR, ST, AVE, PL or HWY at the end of street name as well any APARTMENT or SUITE numbers. In the case that any shipment can not be delivered due to incorrect mailing address, then it will be the responsibility of the consumer to pay for all fees accrued in order to have the shipment resent to the correct address.
P.O. Box:
We will not ship any item purchased to a P.O. Box or any other similar mailing address. The shipping address must be a physical address that can have shipment(s) to where the items can be delivered.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@bonetiredpup.com
We Will Not Ship To:
We only ship to the continental US... NO shipping to Hawaii, Alaska, Puerto Rico, or Guam. We do not ship to FPO, APO, or P.O. Boxes.
QUESTIONS & ANSWERS
Ask a Question-
Is this product good for a maltipoo dogs for a size of 12 inches tall? How much time it will take to ship to Philadelphia? And what is the return policy ?
Well as we know, our furry friends love to den and the White Pet Crate with Wooden Crate Cover, Small is the perfect size for a Maltipoo. The inside of the crate is a little over 21 inches high, 18 inches deep and over 24 inches wide.
As for how long will it take to ship to Philadelphia... As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. You should recieve your shipment in about 5 business days from the time it has been shipped.
When it comes to returning items please note that USED CRATES "CANNOT" BE RETURNED!!!
With that being said, Bone Tired Pup has a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bonetiredpup.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns will not be processed without a RA# and will be accessed a 20% restocking fee
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
I do hope we have answered all of your questions, but If you have any additional questions, please do not hesitate to contact us at info@bonetiredpup.com or give us a call at (855)808-4733!
We hope you have a great day!!!